Privacy Policy

Privacy Policy
Last Updated: March 9, 2026

At Denver Cutlery, Inc., we are committed to ensuring the privacy and security of our customers. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or make a purchase through our website.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to process your orders securely.

Information You Provide:
When you:

  • Place an order

  • Create an account

  • Contact our customer service team

We may collect the following personal information:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information

Automated Information:
When you browse our website, we automatically collect:

  • IP address

  • Device and browser information

  • Interaction data via cookies and other tracking technologies (see Section 5)

2. How We Use Your Information

We use the information collected for several purposes, including:

  • Order Fulfillment: To process payments, arrange shipping, and provide order confirmations and tracking updates.

  • Customer Experience: To personalize your experience and improve our products and website.

  • Communication: To respond to inquiries or, if you opt-in, send updates about new products, promotions, or offers.

  • Security & Fraud Prevention: To protect against unauthorized transactions and fraud.

3. Data Protection & Security

We take your data security seriously.

  • Encryption: We use SSL (Secure Socket Layer) technology to protect sensitive payment information.

  • Access Control: Personal data is stored securely, accessible only to authorized personnel.

  • No Card Storage: We do not store your credit or debit card details after transactions are completed.

4. Third-Party Disclosure

Denver Cutlery, Inc. does not sell, trade, or share your personal information with third parties, except for trusted partners who assist us with business operations.

Advertising & Marketing Partners:
We allow third-party partners to use cookies and tracking technologies to display personalized ads. These partners may collect information about your browsing behavior across various websites.

Partners include:

You can opt-out of targeted advertising by visiting their respective privacy policies or adjusting browser settings.

5. Cookies Policy

Yes, we use cookies to enhance your browsing experience.

  • Essential Cookies: Necessary for the functionality of the site (e.g., shopping cart, checkout).

  • Analytics Cookies: Help us improve our website's performance and user experience.

  • Marketing Cookies: Used by advertising partners to deliver relevant ads.

You can disable cookies through your browser settings, though some site features may not work properly without them.

For more details on cookies used by Shopify, visit Shopify’s Cookies Policy.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies before engaging in any transactions.

7. California Privacy Rights

In compliance with California privacy laws:

  • Users may visit our site anonymously.

  • This Privacy Policy is available through a clear link on our website.

  • Users can update or correct personal information via their account settings or by contacting us.

Do Not Track: We respect "Do Not Track" signals and do not engage in tracking or personalized ads if enabled.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us, and we will promptly remove it.

9. Data Breaches

In the event of a data breach, we will:

  • Notify affected users via email within 7 business days.

  • Post a notice on our website within 7 business days.

10. CAN-SPAM Act Compliance

We collect email addresses to process orders and send order-related updates. If you opt-in, we may send promotional emails.

In compliance with the CAN-SPAM Act:

  • We do not use misleading subject lines or sender information.

  • Promotional emails will always be clearly identified.

  • You may unsubscribe at any time through the instructions in the email.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:
Email: service@relleale.com
Address:
Denver Cutlery, Inc.
1607 W 55th Ave
Denver, CO 80221
United States

Thank you for trusting Denver Cutlery, Inc. with your privacy and personal information.